We appreciate that Norton includes them, but it's unclear exactly how to format either one. The Include File Extensions and Advanced Rules sections are confusing. It's mostly reliable to use, but often it didn't register an input when we clicked on an action in testing, and occasionally it failed to load the File Actions module completely. The account and billing settings are accessible via a drop-down menu in the upper left corner, and below that, there's a simple remaining storage bar. You can also add or remove any of these devices from your account on this screen. From the main section, you can see the current backup status or remotely start a backup on any of the computers you've enrolled in Norton. The web interface has a clean, sparse design and uses Norton's trademark white and yellow colors. Outside of the notification area icon, Norton Online Backup doesn't have a desktop presence, so you need to manage everything online. The only exceptions are the Add to backup and Check for Update options. But selecting most menu options whisks you away to the Norton Online Backup website, which is the hub of your Norton experience. Likewise, the Mac version adds an icon to the menu bar. When you install Norton Online Backup on a Windows machine, it adds an icon to the notification area with handy menu choices. Purchasing additional storage is costly: Norton charges an extra $59.99 just to double the total storage to 50GB. Backblaze gives you unlimited storage for the same price, and Editors' Choice IDrive offers 2TB of storage for $69.50 per year. Norton Online Backup works across five computers, but that's a steep cost for a paltry 25GB. If you decide you like the service, you need to shell out $49.99 per year for its base account with 25GB of online storage.
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You can try out the full version of Norton Online Backup for free without having to enter credit card info. Additionally, Norton puts nearly all of its tools and settings in the cloud, which severely limits its utility. It is the quickest backup service we tested, but it lacks basic privacy options and robust file syncing capabilities. Like many of its competitors, Norton Online Backup can upload encrypted copies of your files and folders to its cloud servers, where you can access or restore them at any time. As opposed to local backup software, online backup services don't require you to purchase an external drive or keep it connected to your computer at all times, so it's easy to get going. Everyone should use an online backup service to avoid permanent data loss.
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